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Terms and Conditions

Introduction

These terms and conditions govern your use of the YT Plumbing & Gas website and services. By accessing this website, requesting a quote, or engaging our plumbing or gas services, you agree to be bound by the following terms.

Service Agreement

When you engage YT Plumbing & Gas for a plumbing or gas service, you enter into a service agreement. This includes the scope of works as agreed in writing or verbally, the applicable pricing, and any specific conditions communicated at the time of booking. We reserve the right to revise quotes should the scope of works change upon inspection or during service delivery.

Access and Site Conditions

You are responsible for providing safe and reasonable access to your property so we can complete the requested work. This includes securing pets, clearing entry points and disclosing any known hazards. If site access is restricted or unsafe, we may reschedule or charge additional fees.

Cancellations and Rescheduling

If you need to cancel or reschedule your booking, please contact us with reasonable notice. Late cancellations may incur a call-out or cancellation fee at our discretion. If we need to reschedule due to unforeseen circumstances, we will notify you as soon as possible.

Warranties and Workmanship

We stand by the quality of our workmanship and materials used. Warranty periods may vary depending on the service or product provided. We comply with all relevant Australian Standards and plumbing regulations. Manufacturer warranties apply for appliances and fixtures supplied.

Payments and Invoicing

Payment terms are outlined at the time of booking or invoicing. We may require payment upon completion, partial deposits, or staged payments depending on the type of job. Late payments may result in additional fees. Accepted payment methods will be stated on your invoice.

Limitation of Liability

To the extent permitted by law, YT Plumbing & Gas is not liable for any indirect or consequential losses, loss of profit, or damage resulting from delays, service interruptions, or product failures beyond our control.

Intellectual Property

All content, images, and branding on this website are the intellectual property of YT Plumbing & Gas unless otherwise stated. You may not copy, distribute, or reuse website content without written permission.

Changes to Terms

YT Plumbing & Gas reserves the right to update these terms and conditions at any time. Any changes will be published on this page and apply from the date of posting.

Contact Us

If you have any questions or concerns about these terms and conditions, please contact us directly before proceeding with a booking or using our services.

Need a Reliable Plumber in Canberra?

Looking for trusted plumbing or gas services in Canberra or Queanbeyan? Get in touch with YT Plumbing & Gas for fast, honest, and professional help.